1) Summary (Key Points)
Pixora is designed with privacy in mind. Core photo compression features operate locally on your device. We collect limited information to operate, improve, secure, and support the Service.
2) Information We Collect
We collect information in the following categories.
- Account information (provided by you): name, username, email address.
- Customer support content (provided by you): messages you send us (including any attachments you choose to include).
- Automatically collected information: device information, usage data, crash logs, and diagnostics.
- Location (only if you allow): approximate and/or precise location when permission is granted.
- Photos and related metadata (on-device): Pixora processes selected images for compression. Pixora does not perform facial recognition and does not create or store biometric identifiers or templates.
- Cookies / similar technologies (web only): if we operate websites or web portals, cookies may be used for login and preferences (may include web beacons/pixels).
3) Optional Cloud / AI Features (Only If You Choose to Use Them)
Pixora’s core compression features are designed to run locally. If we offer optional cloud-based or AI-assisted features and you choose to use them, this section applies.
- What may be uploaded: images and/or text you provide for processing.
- Where processing occurs: on Pixora Team’s own servers (not on third-party AI services).
- Sharing and deletion: we do not share uploaded content with any third party for their own purposes, do not use it for model training or marketing, and delete it promptly after processing (subject to short-term buffering, security logging, or legal requirements).
- Your control: you choose whether to upload content by choosing whether to use the feature.
4) How We Use Information
- Provide and maintain the Service (including account creation and sign-in).
- Personalize your experience (remembering preferences and settings).
- Improve the Service (usage and performance analysis).
- Secure the Service and prevent fraud/abuse.
- Support you and respond to requests.
- Comply with laws and enforce our terms.
5) Legal Bases (Where Applicable)
Where required by law (such as in the EEA/UK), we rely on: performance of a contract, legitimate interests, consent (for optional permissions), and legal obligations.
7) International Transfers
Information may be processed in countries other than your country of residence. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.
8) Security
- Encryption in transit and, where appropriate, at rest.
- Access controls and least-privilege practices.
- Regular reviews, monitoring, audits, and backups.
No method of transmission or storage is 100% secure.
9) Data Retention
- Account information: retained for the duration of your account.
- Account deletion: deleted or anonymized within 30 days, unless legally required.
- Usage data: retained up to 12 months.
- Support content: retained up to 6 months after the matter is closed.
On-device photos: compressed images you save remain on your device unless you choose to share or back them up via third-party services you control.
10) Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent. To exercise rights, email us at djbldyllzg4439@outlook.com. We aim to respond within 5 business days.
- Permissions: manage Photos/Location in your device settings.
- Cookies: manage via browser settings (web experiences only).
11) Children’s Privacy (17+)
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from children under 17. If you believe a child under 17 provided personal information, contact us and we will take steps to delete it.
12) Third-Party Services
If you choose to use third-party services (for example, cloud backup, sharing platforms, or external links), their privacy practices are governed by their own policies.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will revise the Effective Date when changes take effect. If changes are material, we may provide additional notice as required by law.
14) Contact Us
Pixora Team
Email: djbldyllzg4439@outlook.com